This Privacy Policy explains how MemberX (“we”, “us”, or “our”) collects, uses, and protects information when you use the MemberX mobile application (the “App”). By using the App, you agree to this Policy. If you do not agree, please do not use the App.
Quick summary: We collect only what we need to run core features (account, purchases, ads rewards, security, and support). We never sell your personal data.
What MemberX Does
MemberX is a social growth utility that helps users expand their communities with real members, subscribers, and views. The App includes:
- Growth packages with different quantities and pricing
- A coin system: buy coins via Google Play Billing or earn free coins by watching video ads
- Wallet/balance, purchase history, and user profile
- Promotions such as discounts, bonuses for new users, and referral rewards
Note: MemberX is not affiliated with any messaging or social media platform. Any trademarks mentioned belong to their respective owners.
Information We Collect
Account Information
- Email address (for login, support, and notices)
- Password (stored hashed & salted; never in plain text)
- Profile basics (e.g., display name, avatar if provided)
Purchase & Coins
- Purchase tokens/receipts from Google Play Billing (to validate purchases)
- Coin balance, spend and earn history
Usage & Device Data
- App interactions, feature usage, crash logs, performance data
- Device info (model, OS version, language, country/region)
- Advertising identifiers (e.g., AAID) for ads/rewards
- IP address (for security, anti-fraud, and regional settings)
Support
- Messages you send to support, including attachments you choose to share
We do not collect payment card numbers. Purchases are processed by Google Play.
How We Use Your Information
- Provide and operate core features (account, coins, orders, history)
- Validate purchases and deliver paid/earned items
- Show rewarded ads for coin earnings and prevent abuse
- Improve reliability, security, and performance
- Analyze aggregated usage to enhance user experience
- Send essential notices about your account, purchases, or policy changes
- Provide customer support
Legal Bases (EEA/UK)
- Contract: To provide the App and deliver purchases
- Legitimate Interests: App security, fraud prevention, analytics
- Consent: Personalized ads and certain analytics (where required)
- Legal Obligation: Comply with applicable laws and requests
Sharing Your Information
- Service Providers: cloud hosting, analytics, error reporting, customer support
- Payment/Billing: Google Play Billing for purchases and receipt validation
- Advertising: ad networks (e.g., rewarded video) to grant coins after ad views
- Legal & Safety: when required by law or to protect rights and users
We do not sell your personal data.
Ads & Analytics
MemberX may use ad networks to show rewarded ads. We may also use analytics to understand feature usage and improve stability and performance.
Your choices: You can limit ad personalization in your device settings (Android: Settings > Google > Ads), and you may withdraw consent where required within the App’s consent dialog.
Data Retention
We retain data for as long as needed to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize information.
Security
We use industry-standard safeguards (encryption in transit, hashed passwords, access controls). No method of transmission or storage is 100% secure; we continuously improve our protections.
Children’s Privacy
The App is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided data, please contact us to remove it.
International Transfers
Your data may be processed in countries other than where you reside. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.
Your Rights
- Access, correct, or delete your personal data
- Portability (receive a copy in a common format)
- Withdraw consent (for consent-based processing)
- Object or restrict certain processing
To exercise rights, contact us at [email protected]. We may verify your identity before responding.
Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. Because there is no industry standard, we do not respond to DNT at this time.
Third-Party Links
The App may contain links to third-party sites or services. Their privacy practices are governed by their own policies. Please review them carefully.
Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated in-app or by other reasonable means. Your continued use of the App after changes means you accept the updated Policy.
Contact Us
If you have questions or requests about this Policy, please contact:
MemberX Support
Email: [email protected]
(Replace with your legal entity name and address if needed.)